Terms of Service

1. Acceptance of Terms

By accessing or using PersonaPost, a product of Bespoke Business Builder, LLC (“we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

2. Description of Service

PersonaPost is a content creation tool that uses your Human Design (birth data) to generate personalized content ideas, hooks, posts, and emails. We provide this as a subscription-based software service.

3. User Accounts

To use PersonaPost, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4. Subscription & Billing

PersonaPost is offered on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. Fees, refunds, and billing disputes are governed by this section.

4.1 Founder Pricing

Founder Pricing is a limited-time promotional offer available only to eligible customers during the Founder Offer period. Founder Pricing is limited to the first 100 eligible Founder members, after which the offer closes and standard pricing applies to new subscribers.

Eligible Founder members lock in their Founder pricing for as long as they maintain a continuous paid subscription in good standing. "Continuous subscription" means the subscription remains active without cancellation or termination. If a Founder subscription is canceled, expires, is terminated, or lapses due to failed payment, Founder Pricing is permanently forfeited. Customers who later re-subscribe will pay the pricing available at that time and are not entitled to regain Founder Pricing.

Founder Pricing is non-transferable and applies only to the original qualifying account. PersonaPost reserves the right to verify Founder eligibility and to revoke Founder Pricing in cases of suspected abuse or fraud.

4.2 Refunds

PersonaPost offers a 7-day free trial so you can evaluate the Service before being charged. You may cancel at any time during the free trial to avoid being charged. It is your responsibility to cancel before the trial ends if you do not wish to continue.

Once a monthly or annual subscription payment has been processed, subscription fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, early cancellation, or deciding not to use the Service after a billing period has begun.

You are responsible for managing your subscription through your PersonaPost account subscription settings. You may cancel your subscription at any time through those settings. Cancellation requests sent by email, contact forms, social media messages, or any other communication method are not considered completed cancellations and do not stop future billing.

Canceling your subscription stops future renewals but does not generate a refund for the current billing period. You will continue to have access to the Service through the end of the billing period you have already paid for. You are responsible for ensuring your subscription is canceled before the next renewal date if you do not wish to continue.

That said, we may issue refunds at our sole discretion in exceptional cases, such as duplicate charges, billing errors, technical issues that prevent you from accessing the Service, or where required by applicable law.

5. User Content

You retain ownership of any content you create, save, or publish using PersonaPost. We do not claim ownership of your content. You grant us a limited license to use your content solely to provide and improve the service.

6. Acceptable Use

You agree not to use PersonaPost to generate or distribute unlawful, harmful, abusive, or infringing content. We reserve the right to suspend or terminate accounts that violate these terms.

7. Fair Use Policy

PersonaPost is designed for normal business use by individual creators and teams.

Some subscription plans include unlimited content generation. "Unlimited" means we do not impose a fixed numerical limit on your use, provided your usage remains consistent with reasonable, human-driven use of the service.

To protect the reliability and availability of PersonaPost for all customers, we reserve the right to investigate and take action against abusive or excessive usage.

Examples of prohibited or excessive use include, but are not limited to:

• Automated, scripted, or programmatic content generation.
• Using bots or other automated systems to continuously generate content.
• Attempting to overload, stress, or disrupt the service.
• Using PersonaPost primarily to generate raw content for resale as a standalone writing or AI generation service.
• Any activity that violates these Terms or applicable law.

If we determine, in our reasonable discretion, that an account is engaging in abusive or excessive usage, we may:

• Contact you to discuss your usage.
• Temporarily limit access to content generation features.
• Suspend or terminate your account if necessary to protect the service and other customers.

Whenever reasonably possible, we will attempt to communicate with you before taking restrictive action.

8. AI-Generated Content

PersonaPost uses artificial intelligence to assist in creating personalized content.

You are solely responsible for reviewing, editing, fact-checking, and verifying any content generated by PersonaPost before publishing, sharing, or distributing it.

While we strive to provide helpful, high-quality output, PersonaPost does not guarantee that AI-generated content is accurate, complete, lawful, error-free, or suitable for any particular purpose. You assume all responsibility for how you use, modify, and publish content generated through the service.

9. AI Technology

PersonaPost may use one or more third-party artificial intelligence models or providers to deliver its services.

We reserve the right to change, replace, update, or improve the AI models, providers, or underlying technologies used by PersonaPost at any time, provided that the overall functionality of the service remains substantially similar.

Such changes do not constitute a material change to these Terms and do not entitle users to refunds or cancellation solely because an underlying AI provider or model has changed.

10. No Professional Advice

PersonaPost provides AI-powered content generation tools for informational and marketing purposes only. Content generated by PersonaPost should not be considered legal, financial, tax, accounting, medical, employment, or other professional advice. You are solely responsible for reviewing, editing, fact-checking, and determining whether generated content is appropriate for your intended use and complies with all applicable laws, regulations, and platform policies.

11. Intellectual Property

All software, designs, trademarks, and content provided by PersonaPost (excluding your own generated content) are the property of Bespoke Business Builder, LLC and are protected by applicable intellectual property laws.

12. Indemnification

You agree to defend, indemnify, and hold harmless Bespoke Business Builder, LLC, its owners, officers, employees, contractors, affiliates, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, expenses, and reasonable attorneys' fees arising out of or relating to:

• your use of PersonaPost;
• any content you create, publish, distribute, or modify using PersonaPost;
• your violation of these Terms;
• your violation of any applicable law or regulation; or
• your infringement of any third-party rights.

13. Disclaimer of Warranties

PersonaPost is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or that generated content will meet your specific needs.

We may temporarily suspend or limit access to PersonaPost for maintenance, updates, security, infrastructure improvements, or other operational reasons. We will make reasonable efforts to minimize disruptions but do not guarantee uninterrupted availability of the service.

14. Limitation of Liability

To the maximum extent permitted by law, Bespoke Business Builder, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service.

15. Termination

We may suspend or terminate your access to PersonaPost if you violate these Terms, misuse the service, engage in fraudulent, abusive, or excessive activity, or when reasonably necessary to protect PersonaPost, our customers, our infrastructure, or our business operations. Upon termination, your right to use the service immediately ceases.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated terms in the app. Continued use of the service after changes constitutes acceptance of the revised terms.

18. Contact Us

If you have questions about these Terms, please contact us at support@personapost.com.